Trustee Conference – Information for the day

1:30pm  Registration & networking
Welcome from conference chair, sponsor and key partner Reach Volunteering
Keynote speaker (tbc) – Why does trust in charities matter?
Top tips to improve trust – hear from experts on different areas:

  • Governance: Paul Ridout, Partner, IBB Solicitors
  • Transparency in Finances: Rachael Cressey, Senior Manager – Audit, Saffery Champness LLP
  • Board Diversity: Ellie Urben, TrusteeWorks Manager, Reach Volunteering

3:10pm  Refreshment break

3:40pm Breakout sessions (tbc)

  • Managing Board Relationships
  • Managing Risk
  • Planning for Sustainability

4:45pm Speaker Panel Q and As
5:15pm Close 


Rachael Cressey, Senior Manager – Audit, Saffery Champness LLP

Paul Ridout, Partner & Head of Charities Practice, IBB Solicitors

Paul Ridout joined IBB in 2016 with sixteen years’ experience of advising charities and similar organisations. His legal career began after nearly eight years spent working at the Charity Commission in a variety of roles including as Secretary to the Board of Commissioners.

He is described by his peers as “knowledgeable and practical” (Legal 500) and enjoys deploying his detailed understanding of the voluntary sector and of the technical legal issues involved to help charities and other voluntary groups to achieve their aims.


Ellie Urben, TrusteeWorks Manager, Reach Volunteering

John Williams, Vice Chair, Association of Chairs  

John is Vice Chair of the Association of Chairs, set up in 2013 to support Chairs of charities and other non-profits and to promote good governance.  John has a professional background in public relations, advertising and marketing.  He is a co-founder and former Chair of the communications consultancy Fishburn Hedges, now FleishmanHillard.Fishburn.

Since then, he has taken on a number of advisory and non-executive roles, notably in the charity sector, focusing particularly on leadership and governance. He served as a Charity Commissioner for five years up to 2010; was Chair of the governance and leadership think tank Tomorrow’s Company; and Deputy Chair of ChildLine up to its merger with the NSPCC.  John is a longstanding board member at Business in the Community, and a more recently appointed trustee of the Institute of Business Ethics.  He has also chaired the regional tourism board Tourism South East, and a commercial theatre production company, so comes with experience of a wide variety of boardroom dynamics and contrasting board members.  In addition, John acts as a governance consultant and a pro bono mentor of charity Chairs and CEOs.


Managing board relationships: from difficult dynamics to a positive and productive culture –  John Williams, Vice Chair, Association of Chairs

Managing RiskRachael Cressey, Senior Manager – Audit, Saffery Champness LLP