How to…

Have a look at the links to resources and tools below to find information on recruiting, selecting and managing volunteers.

*If you need information about recruiting/managing volunteers in response to the COVID-19 situation, visit our COVID-19 Advice about Volunteering.*

Image courtesy of Aylesbury Vineyard

Involving volunteers

CIB checklist: Involving Volunteers

Involving Volunteers

FREE Involving Volunteers course  (developed by Volunteer Scotland & the Centre for Voluntary Sector Leadership at The Open University Business School)
This course is about the essential things you need to consider to ensure a positive experience for individuals engaging in volunteering.  14 hours of study.

Mental health and volunteering

Volunteers and state benefits

Volunteers and the law

Disclosure and Barring Service

DBS Checks for Volunteers

The HR Service Desk at Buckinghamshire Council can conduct DBS checks for volunteers on behalf of organisations.  An organisation will be considered if it requires 5+ DBS checks/year.  There will be an admin charge of £15.00 per individual.

If fewer than 5 checks are required/year, please search for an alternative umbrella body here:

Contact details:

DBS: An overview

DBS: A detailed guide

DBS update service

To check the status of an individual

Sample policies

WCVA (Wales Council for Voluntary Action) has produced a series of model policies that can be adapted for the needs of your organisation, and can be accessed here.

They include:

Volunteering Policy, Volunteer Agreement, Complaints Policy, Expenses Policy.





Approved standards

Investing in Volunteers’ (IiV) Standard

A standard relevant for any volunteer-involving organisation

Investing in Volunteers for Employers (IiVE)

Relevant for any size of company that supports its employees to volunteer

Information from NCVO on mentoring and befriending services, including the Approved Provider Standard (APS).

Membership organisations

* These documents are courtesy of  Third Sector Support Wales. They provide a variety of information sheets covering topics relevant to working with volunteers.