How to…

Have a look at the links to resources and tools below to find information on recruiting, selecting and managing volunteers.

Image courtesy of Aylesbury Vineyard

Involving volunteers

Volunteers from outside the UK

Ex-offenders and the criminal justice system

Carers and volunteering

Mental health and volunteering

Volunteers and state benefits

Volunteers and the law

Disclosure and Barring Service


Volunteer expenses

Equality and diversity

Useful links for organisations working with volunteers

Approved standards

Investing in Volunteers’ (IiV) Standard

A standard relevant for any volunteer-involving organisation

Investing in Volunteers for Employers (IiVE)

Relevant for any size of company that supports its employees to volunteer

Mentoring and befriending

Information from NCVO on mentoring and befriending services, including the Approved Provider Standard (APS).

Online learning

* These documents are courtesy of Wales Council for Voluntary Action (WVCA). They provide a variety of information sheets covering topics relevant to working with volunteers.