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Policies

As a charity or voluntary group, having the right policies in place is crucial for protecting your organisation, employees, volunteers, and service users. These policies ensure that you have clear procedures for dealing with various situations efficiently and effectively.

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01. Key policies

NCVO provides guidance and templates on writing policies that you should consider having in your organisation. Any template will need to be adapted for your organisation and proportionate to your size and scale.

Visit NCVO for policy templates

02. Safeguarding support

Safeguarding is a top priority for all charities and voluntary groups. You have a legal responsibility to safeguard everyone who comes into contact with your organisation.

We offer a range of safeguarding services to support your organisation:

  • Volunteer DBS checks: we offer Disclosure and Barring Services (DBS) checks for volunteers and voluntary groups. Our service includes creating the online account process and in-person document verification. Basic DBS checks cost £53 (plus VAT), while standard and enhanced checks for volunteers cost £30 (plus VAT).
  • Safeguarding training designed for volunteers: our Level 3 qualified safeguarding trainer delivers training for up to 12 people at our office or a venue arranged by attendees. Participants learn about their responsibilities, relevant legislation, avoiding allegations, reporting concerns, types of abuse, and responding to disclosures. Minimum of 12 individual bookings/ £34 per person (inc VAT).
  • Safeguarding policy support: we can review and adapt your existing policies to align with current legislation and your organisation’s activities. We also offer exemplar policies and ongoing reviews of legislative and best practice frameworks.

You can also access free safeguarding resources from the Charity Commission and NCVO, as well guidance on handling safeguarding allegations in a charity on the DCMS website.

If you need safeguarding support, contact us on info@communityimpactbucks.org.uk or 0330 236 9350. 

Need to report a Safeguarding concern in Buckinghamshire?

If you feel a person is in immediate danger, call the police on 999

If not in immediate danger, report concerns in Buckinghamshire by calling 01296 387146

03. GDPR compliance

The General Data Protection Regulation (GDPR) applies to all organisations that process personal data. Whether you do anything with the data or not, recording someone’s personal information means you are accountable for it.

To comply with GDPR:

  1. Register with the Information Commissioner’s Office (ICO) unless exempt
  2. Follow the 7 key data protection principles
  3. Allow individuals to request their personal data, and develop a data protection policy.

04. Policy review schedule

Regularly review and update your policies to ensure they align with current legislation, guidance, and best practices. Use our checklist and review schedule to keep track of your policies.

Assess your organisation's policies and procedures using our free Healthcheck Tool

Need tailored advice?

Book a one-to-one session to get expert advice tailored to your organisation

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