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Transparency and Trust: Trustee Conference

Transparency and Trust: Trustee Conference, 19th September, 2:00 – 5:15pm, Aylesbury

If you’re a trustee or committee member of a charity, voluntary or community group or a board member of a social enterprise,  this half-day conference is for you!

We are all aware of the press coverage about the public fall in trust in charities and the negative impact this can have on the support we receive from the public. Although the good news is that small, local charities fare better than larger charities there is no question that in this competitive environment we must show that we deserve the trust and support we need to help our beneficiaries. As Baroness Stowell of the Charity Commission said about public trust ”the public want evidence that charities are what they say they are”.

Our annual trustee conference will give you expert input and practical ideas to advance your organisation, as well as the opportunity to network with your peers.

Cost Information
 early bird rate for members of CIB. Only 75 places available at the early bird rate. Offer runs until 31 July 2019 or all places are sold.
£40 standard rate for charities, voluntary and community groups delivering services in Buckinghamshire
£80 for statutory or out of area organisations

Who is this event for?
Management committees, board members and trustees. Chief executives or senior staff may also find it beneficial.

For more information on the programme, speakers and breakout sessions click here

For more information on the Trustee Conference please call 01844 348820 or email info@communityimpactbucks.org.uk


1:30pm  Registration & networking
Welcome from conference chair, sponsor and key partner Reach Volunteering
Keynote speaker  – Why does trust in charities matter?
Top tips to improve trust – hear from experts on different areas:

  • Governance: Paul Ridout, Partner, IBB Solicitors
  • Board Diversity: Ellie Urben, TrusteeWorks Manager, Reach Volunteering
  • Highlighting the difference we make – Veronica Corben, Chair, Winslow Big Society Group

3:10pm  Refreshment break

3:40pm Breakout sessions

  • Managing Board RelationshipsJohn Williams, Vice Chair, Association of Chairs
  • Managing Risk – Michael Schindler, Specialist in Compliance, Michael Schindler Associates
  • Planning for SustainabilityEmma Low Consultancy Service Ltd 

4:45pm Speaker Panel Q and As
5:15pm Close 


Veronica Corben, Chair, Winslow Big Society Group

Following an extensive career spanning over 40 years in the NHS which culminated with her position as Assistant Director of Nursing at the Chelsea and Westminster Hospital, Veronica Corben now focuses her skills and time on the local voluntary sector and its integration with the NHS. She currently chairs several local charities including Winslow Big Society Group which was set up in 2012 to fill the gaps in general services and provision to the Winslow community.


Paul Ridout, Partner & Head of Charities Practice, IBB Solicitors (Event Sponsor)

Paul Ridout joined IBB in 2016 with sixteen years’ experience of advising charities and similar organisations. His legal career began after nearly eight years spent working at the Charity Commission in a variety of roles including as Secretary to the Board of Commissioners.

He is described by his peers as “knowledgeable and practical” (Legal 500) and enjoys deploying his detailed understanding of the voluntary sector and of the technical legal issues involved to help charities and other voluntary groups to achieve their aims.


Michael Schindler, Michael Schindler Associates

Michael is a  board advisor and organisational change specialist who combines strategic vision with high-level operational capabilities, whose career has been marked by successful transformation initiatives with FTSE 100 companies, government departments and NGO’s.

He is a Trustee of The Royal Air Force Museum and in that role chairs the Commercial Board as well as being a member of the Audit & Risk, Staffing and Remuneration and Development Committees. He has been a volunteer with CIB for 5 years.

His work in the financial services and not for profit sectors have concentrated on regulatory compliance, risk and governance as well as mentoring board members. Activities in Security and Law Enforcement have been in Risk Analysis and practice review.

Ellie Urben, TrusteeWorks Manager, Reach Volunteering

Eleanor Urben is the TrusteeWorks Manager at Reach Volunteering. Reach Volunteering are the single biggest source of trustees for the voluntary sector in the UK.

The TrusteeWorks team specialise in trustee recruitment and Eleanor has worked with a range of charities across the UK to secure chairs, treasurers and trustees.


John Williams, Vice Chair, Association of Chairs  

John is Vice Chair of the Association of Chairs, set up in 2013 to support Chairs of charities and other non-profits and to promote good governance.  John has a professional background in public relations, advertising and marketing.  He is a co-founder and former Chair of the communications consultancy Fishburn Hedges, now FleishmanHillard.Fishburn.

Since then, he has taken on a number of advisory and non-executive roles, notably in the charity sector, focusing particularly on leadership and governance. He served as a Charity Commissioner for five years up to 2010; was Chair of the governance and leadership think tank Tomorrow’s Company; and Deputy Chair of ChildLine up to its merger with the NSPCC.  John is a longstanding board member at Business in the Community, and a more recently appointed trustee of the Institute of Business Ethics.  He has also chaired the regional tourism board Tourism South East, and a commercial theatre production company, so comes with experience of a wide variety of boardroom dynamics and contrasting board members.  In addition, John acts as a governance consultant and a pro bono mentor of charity Chairs and CEOs.

Top Tips

  • Being accountable for the difference we make.
    Veronica Corben, Chair, Winslow Big Society Group
    Veronica will share her experiences as Chair of Winslow Big Society Group (WBSG), giving advice on how to demonstrate impact through project outcomes and success stories. Using WBSG’s new volunteer model as an example, she will give tips on how to inspire confidence through strong leadership, good networking and a total commitment to volunteers.
  • Top tips to improve trust: Governance
    Paul Ridout, Partner & Head of Charities Practice IBB Solicitors
    Paul will outline a few top tips in the area of governance which improve the confidence and trust which supporters, funders and volunteers place in charities and other not-for profit organisations.
  • Achieving Board Diversity
    Ellie Urben, TrusteeWorks Manager, Reach Volunteering
    Ellie will explain the importance of having a diverse Board in order to inspire trust in both beneficiaries and the wider public.  Drawing on her considerable knowledge and experience, Ellie will share her top tips for attaining a varied Board, leaving delegates with the confidence to pursue this in their own organisations.

Breakout Sessions

  • Managing board relationships: from difficult dynamics to a positive and productive culture
    John Williams, Vice Chair, Association of Chairs
    This workshop will address how the Chair and fellow trustees can create a motivated and productive board, by building trust and mutual support, running effective meetings, ensuring challenge and debate are always constructive, seeking continuous improvement, and by identifying and addressing emerging conflicts.
  • Managing Risk – Michael Schindler, Specialist in Compliance, Michael Schindler Associate
    This workshop will help board members to be clear about their responsibilities in managing risk and learn more about practical ways they can identify and manage key risks for their organisation.
  • Planning for SustainabilityEmma Low Consultancy Service Ltd 
    This workshop will help you plan to address some of the common challenges for sustainability of small organisations: financial, people and stakeholder communication.
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Community Impact Bucks
01844 348820